Yes. We welcome pet cats, dogs, birds or fish. For obvious reasons, it is essential that they are well-trained and controlled in line with Council by-laws. Refer to your VCD (Village Comparison Document) for further details.

Yes. It is your right to have the aged care provider of your choice: you are entitled to continue to use the same care service providers or family support that you currently use. Please discuss your decision with the onsite Envigor Care Manager at your Seasons community to ensure all necessary agreements and arrangements are in place with your preferred service provider.

Yes. When you buy at Seasons you are buying a new home, and as such you have the right make minor internal alterations and improvements.

One thing to be aware of though, is that when the lease is assigned, Seasons reserves the right to restore the property to its original condition at the expense of the outgoing resident.

So before you plan to make any changes, have a chat with your Community Manager to make sure you get all the necessary the assistance and approvals.

Yes. At Seasons, we strongly encourage the continued involvement of family and carers in all facets of your life, particularly if your family’s assistance with your medical management is important to you.

If there is any change in your condition or medical requirements, we ask that you or your family inform the Seasons Care Manager so that we are able to help should an emergency situation arise. The more your family is involved, the greater the potential saving to your cost of care.

Yes. Seasons aged care communities are not like residential nursing homes. Your apartment is your private residence and your doctor can make a house call to visit you at any time you choose.

Alternatively, your doctor and other health care practitioners, are welcome to use the onsite Medical Consultation Room free of charge. Additionally, at each Seasons Aged Care Community, there are local doctors who visit regularly and are happy to see new patients.

Yes, of course they can!
 This is your home to live in as you always have. Refer to your VCD (Village Comparison Document) for details.

Yes we can. All apartments are fitted with 24-hour onsite emergency response systems for security and peace-of-mind.

The emergency call buttons are monitored around the clock by the onsite Seasons care staff.

Yes. At Seasons, we believe in delivering care with dignity and respect. We believe in equality for all. We’re also very aware of family concerns for safety when a loved one lives with dementia.

That’s why the Seasons approach to dementia care is quite revolutionary. Supported by our Envigor Clinical Specialist in Dementia Nursing, our Envigor care team are highly trained in the development of care plans and the provision of services to enhance quality of life for people living with dementia.

We also use non-intrusive wearable technology to monitor residents with dementia and ensure their mobility and safety. In this way, elders with dementia living at Seasons are supported to enjoy full active lives to the best of their abilities. Find out more about how Envigor delivers dementia care within Seasons.

No. Your home at Seasons is secured by way of a 99-year lease and “right to reside” with the added advantage of not having to pay stamp duty (as you do when you own a freehold title).

Most Seasons communities have a residents’ committee that works with the local management to maintain or enhance the quality of community life. Membership of the committee is not compulsory.

Yes. Seasons recognises that some people require care support services more urgently than others. We also know that people may want to experience life at a Seasons community prior to choosing to purchase.

That’s why Seasons aged care communities provide the option of short-term care, enabling a prospective new Seasons resident to move into accommodation immediately and begin receiving care. Seasons, in conjunction with our care services partner Envigor, can provide short-term care from as short as 7 days to 6 weeks. More information about this service offering can be found here.

Yes. The Title Deed and Lease are registered in your name with the Land and Titles Office of the Queensland State Government.

Yes. As a Seasons resident you will pay a fortnightly fee, which covers the costs associated with the day-to-day running of the Community. These costs are apportioned to each apartment on an “equal share” basis by way of a charge known as the General Services Charge.

The average age is 83.

Yes. Legislation in all States requires management to provide residents with regular statements of expenditure in relation to services and upkeep of the Community.

Care and personal services provided to individual Residents are invoiced fortnightly.